Cancellation Policy

• Cancellations & reschedules that occur on the day of your appointment (or less than 24 hours to your appointment) will be charged a fee of 50% of the service(s) scheduled. Cancellation for Monday must be phoned in on the Friday before. You can avoid this cancellation fee if you reschedule your appointment for the same week; however, the rescheduled appointment cannot be moved.

 

• Clients that fail to show or miss their appointment will be charged a “No Show” fee, which is 100% of the original cost of the scheduled service(s).

 

• Late Arrivals - Life happens. However, please know that if you arrive 5 minutes or more late to please contact us. I will do my best to accommodate your appointment; however, you may be asked to reschedule and charged a fee of 50% if there is not enough time.

 

• If you are not satisfied with your service or products, please contact your skin care professional within 24 hours after your appointment so that the situation may be corrected.

 

• In the rare circumstance that clients have a history with 2 “no shows” or excessive reoccurring rescheduling/cancellations, they will no longer be able to book appointments at Wild Indigo Skin Co without paying for the entire service up front.

 

• ALL FEES must be paid before booking a new appointment.

 

• By having a card on file and reading and understanding the policy, you are giving Wild Indigo Skin Co permission to charge your card in the event of a late appointment, untimely cancellation, and/or a no-show.

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Thank you for your understanding. I appreciate your business and time and trust you respect mine.

 

** If you are sick, feeling unwell, symptoms of COVID, waiting on COVID test results PLEASE RESCHEDULE or book at least 2 weeks out **

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Please feel free to contact Wild Indigo Skin Co with any questions.

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